Dec 14, 2011 20:17:08 GMT
sally1974
Brand New Budgie
Posts: 45
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Post by sally1974 on Feb 17, 2012 17:20:16 GMT
I ordered a cage from CKC birds on wednesday, I still haven't got any confirmation email and they only have a po box and mobile number. I am hoping I haven't been silly. It says they are a rescue/shop. Has anyone ever used them before? Thanks
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Oct 6, 2011 7:41:27 GMT
Marianne Marlow
Administrator
George, Daisy, Iris, Billy, Peter, Chipper, Dinku, Barney, Ayla and Rocky
Posts: 28,770
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Post by Marianne Marlow on Feb 18, 2012 8:11:21 GMT
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Post by samwiseg on Feb 18, 2012 10:08:02 GMT
Sorry, cant say that I have - but best of luck with trying to contact them with the info Marianne has provided. Let us know how you get on
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Dec 14, 2011 20:17:08 GMT
sally1974
Brand New Budgie
Posts: 45
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Post by sally1974 on Feb 18, 2012 10:42:49 GMT
Hiya, I tried contacting them yesterday and it went straight to answerphone
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Oct 6, 2011 7:41:27 GMT
Marianne Marlow
Administrator
George, Daisy, Iris, Billy, Peter, Chipper, Dinku, Barney, Ayla and Rocky
Posts: 28,770
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Post by Marianne Marlow on Feb 18, 2012 10:43:45 GMT
Did you leave a message?
Give it another few goes and send an email too.
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Oct 6, 2011 7:41:27 GMT
Marianne Marlow
Administrator
George, Daisy, Iris, Billy, Peter, Chipper, Dinku, Barney, Ayla and Rocky
Posts: 28,770
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Post by Marianne Marlow on Feb 18, 2012 10:44:36 GMT
Also was the call in office hours? - their website says office hours only 9-5 I guess.
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Dec 14, 2011 20:17:08 GMT
sally1974
Brand New Budgie
Posts: 45
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Post by sally1974 on Feb 20, 2012 16:41:10 GMT
Have tried contacting them again all day but it goes straight to answer phone :-( I have also sent emails but there has been no reply. I am going to open a dispute with paypal if it doesn't come in the next day or so.
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Oct 6, 2011 7:41:27 GMT
Marianne Marlow
Administrator
George, Daisy, Iris, Billy, Peter, Chipper, Dinku, Barney, Ayla and Rocky
Posts: 28,770
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Post by Marianne Marlow on Feb 20, 2012 16:46:47 GMT
I would do that now Sally. You ordered 5 days ago and have heard nothing. That isn't normal practice.
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